We are here to serve you.
Our Customer Care centre continues to operate. We are working to provide service, support and grilling advice you have come to expect.
To ensure the health and safety of our team, we are evolving our practices in accordance with guidance provided by government officials and public health professionals. In order to maximize resources and reduce call wait times, we encourage you to connect with us by email at firstname.lastname@example.org.
Thank You and Happy Grilling
North America Customer Service:
Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you more efficiently.
Monday – Friday, 8:30am – 4:45pm (EST)
Onward Manufacturing Company
585 Kumpf Drive
Waterloo, Ontario, Canada