General Function
Reporting to the Sr. Vice President of Sales – Canada and responsible for achieving the required results as they pertain to sales with assigned territory in Canada, customer development, and attaining growth objectives.
Safety
As part of the Onward team, your first and foremost responsibility is safety.
- Understand and comply with company safety procedures
- Ensure that all personnel involved and outside advisors or consultants (as applicable) have received the proper training ,understand, and comply with our company’s Occupational Health and Safety Policy as required.
- Ensure that all future business plans comply with safety standards established for the appropriate jurisdictions.
Quality
- Quality is everyone’s responsibility. Maintaining and improving the company’s quality initiatives is fundamental to our ongoing success. Understand and comply with the company’s ISO quality system.
- Ensure that all future business plans comply with the company’s ISO Quality System.
Core Functions:
- Promote/sell/secure orders from existing and prospective customers through a relationship based approach.
- Partner with customers to understand their needs and objectives.
- A focus on acquisition of large retail accounts in assigned territory.
- Sales support of mass and independent accounts in assigned territory.
- Expand footprint of Broil King Towns in assigned territory.
- Demonstrate OMC products and services to existing/potential customers and assist them in selecting those best suited to their needs.
- Build and maintain strong, long-lasting customer relationships.
- Effectively communicate our value proposition through proposals and presentations.
- Increase our customer contact with retailers in the territory.
- To nurture key Broil King partners/retailers that install and maintain a dominant “Broil King Town” in store display.
Details of Functions:
Serve as a contact for all Onward Accounts in assigned territory:
- Provide input regarding needs and concerns of national accounts
- Monitor customer forecasts, product demand, edi commitments
- Expediting orders
- Prepare sales and product presentations
Serve as liaison for Onward Accounts in assigned territory:
- Assist with the execution and development of national account programs
- Communicate policy changes, product availability, opportunity buys to key accounts and sales representatives
- Gather competitive information with attention to national account programs
- Assist with providing sales tools, booking programs and other information to sales reps
- Develop a consistent communication schedule for sales reps/key accounts
- Assist with training of order desk staff to understand key account programs
Provide detailed evaluation of key accounts and help set goals/expectations for reps and key accounts in assigned territory:
- Work with each sales representative to evaluate customer needs and rep performance as it relates to key assigned accounts
- Increase our customer contact and implement team selling approach
- Track account performance and use this information to set goals and expectations
- Continuously review OMC product options; are we well represented across a range of price points and feature sets
- Work with reps to develop SWOT analysis for key accounts
- Work to improve dealer advertising of OMC brands and web presence
- Work to improve dealer merchandising of OMC brands (in store-best practices)
Product Knowledge and Training:
- Work to improve sales force product knowledge skills and understanding of programs
- Assist with product knowledge training for key accounts
- Keep abreast of product changes, OMC programs, market conditions, competitive activities,
- Advertising, and promotional trends through the reading of pertinent literature
Other duties as assigned which may include:
- Attending trade shows as required
- Developing sales reports for key accounts
- Periodic travel
- Availability for weekend work
- Log your call activities and be prepared to share with your supervisor
Working Conditions:
In an effort to maximize our team environment, this position requires presence in office, and does not offer remote work.
Work Hours:
- As required
- Monday to Friday 8:30am to 5:00pm EST
- Additional time as required may include overtime and occasional weekends.
